Case Study

Rowse Honey


Product and provenance experience
Product and provenance experience

The challenge

Using evidence to improve product understanding

At evensix, I used analytics, behavioural evidence and customer feedback to identify improvements to Rowse Honey’s website. This included reviewing GA4 and Hotjar findings and reshaping Looker Studio reporting for stakeholders.

The work informed recurring design updates to product content, imagery and allergy information. Questions about purity, origin and authenticity also shaped a provenance experience explaining sourcing, traceability, testing and quality controls. The emphasis was on answering specific customer concerns through clearer content and reusable components.

FAQs shaped around customers’ questions
FAQs shaped around customers’ questions
Product information and allergy content
Product information and allergy content
Sourcing, traceability and quality controls
Sourcing, traceability and quality controls

Authenticity

Answering the authenticity question

Rowse had faced scrutiny about the provenance of its honey: was it authentic, was it the real deal? The brief was to rapidly prototype a landing page that used the structured data in Sanity to answer those concerns directly.

Rowse backs its claims with science, so the page walks people through how every batch is tested, then supports that with the scientific markers that prove authenticity and a map tracing Manuka honey from New Zealand to the UK.

Scientific markers tested on every batch
Scientific markers tested on every batch
Manuka verified from New Zealand to the UK
Manuka verified from New Zealand to the UK
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